Family Private tours

Once your booking is confirmed, we immediately begin preparing your tour and commit to costs — particularly for museum and monument reservations — that cannot be refunded by our partners. For this reason, all bookings are considered final and non-refundable in case of last-minute cancellations.

However, if you need to cancel well in advance of your scheduled tour (at least 3 weeks before the date), a partial refund may be possible but not guaranted.   In this case, a 20% cancellation fee will be deducted to cover administrative and reservation costs.

For outdoor tours, rescheduling may also be considered under the same conditions, subject to availability.

👟 For outdoor tours (in public gardens or neighborhoods), you can add extra participants at no additional cost, as long as the maximum group size of 22 people is not exceeded.

🏛️ For museum and monument tours, it depends on the venue and the type of reservation. Major Paris museums have strict group size policies that we must comply with.
For example, if you book a private Louvre tour for up to 6 people, it will not be possible to add a 7th participant — even with an extra fee.
👉 Please make sure to select the correct tour option with the right number of participants when booking.

💬 After placing your order, you’ll have access to a private exchange space with our team, where you can ask any additional questions or clarify your needs.